At The Desk Pad Co., we want to make sure your branded desk pads and mouse mats get to you quickly, safely, and with no stress.

Processing Time

All orders are custom-printed in-house.

• Standard production time: 3–5 business days.

• You will receive a confirmation email when your order is being printed and another once it has been dispatched.

UK Shipping

We ship anywhere in the UK using tracked delivery services.

• Standard UK Delivery: 2–4 business days after dispatch.

• Express Shipping: Available at checkout for faster delivery.

International Shipping

We are proud to ship worldwide.

• International delivery times vary depending on location but typically take 7–14 business days.

• Shipping costs are calculated at checkout based on the size and weight of your order.

• Please note: customers are responsible for any import duties, taxes, or customs fees charged by their country.

Shipping Rates

Shipping rates are calculated at checkout for transparency.

• UK Orders: Flat rate or free shipping threshold (if you offer it).

• International Orders: Live carrier rates shown at checkout.

Order Tracking

Once your order ships, you will receive a tracking number so you can follow your desk pad's journey right to your door.

Delays

We do our best to get your order to you on time, but sometimes delays happen due to courier issues, weather, or customs clearance. If your order hasn’t arrived within the estimated time, please contact us and we’ll help resolve it